Technical Support Tips
STUDENTS - DO YOU NEED A CHROMEBOOK OR A HOT SPOT??
Contact out IT Technicians: (626) 451-5462
Common Tech Issues and Troubleshooting
How to clear your cache & cookies in Chrome:
Google Speed Test:
District hotspot (Coolpad Surf) exhibiting slow speeds? Try this:
1. Turn the device on.
2. Hold down the Power and WPS keys simultaneously for 13 seconds.
3. Wait for all LED indicators to flash 4 times. This indicates the device has been reset to factory mode.
Still Need Help?
Call our IT Technicians: (626) 451-5462
They may sometimes be away from the desk, working on technology devices. If there is no answer, the fastest way to get help is to leave a message with
- your name
- student email address
- a brief summary of your issue
- and your contact phone number.
Or you can submit a help desk ticket through Incident IQ by clicking here